Touch Events Show on External Monitor

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Touch Events Show on External Monitor


Date:

4/17/2014

Topic:

Display

Title:

Touch Events Show on External Monitor

Product:

R12

OS Version:

Windows 7

 

Issue/Question

When I connect to an external monitor, the cursor appears on the external monitor

and not my tablet.

 

Resolution/Answer

 

This is a known Windows® 7 issue. If you’ve connected multiple touch-enabled displays,

Windows® may not assign touch to the correct display. To fix this issue, make sure a PC

mouse is attached to your tablet.

1.    Open Motion Dashboard.

2.    Select the Pen & Tablet category.

3.    Tap the Tablet PC Settings button.

 

 

 

 

 

4.    Tap the Display tab, then tap Setup next to “Configure your pen and touch displays.” 
 

 

 

 

 

5.    Tap Touch Input, then press the Enter key until you see the instructions appear on  the display that you want to use for touch input.

6.    Follow the on-screen instructions for setting up touch on this display.

 

If you require further assistance please contact your Motion Service Provider



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Details
Last Modified:Wednesday, June 25, 2014 12:14 PM

Last Modified By: KB Admin

Type: FIX

Level: Novice

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