Date:
|
4/17/2014
|
Topic:
|
Network
|
Title:
|
Ethernet Connectivity Issues
|
Product:
|
R12
|
OS Version:
|
Any
|
Issue/Question
I can’t connect to a wired Ethernet network
Resolution/Answer
To connect to an Ethernet network, your R12 must be connected to a docking station. The Ethernet port for the R12 is located on the dock. Here are some additional items to try if you still cannot connect:
· The connection may be loose. Remove the Ethernet cable and reconnect it.
· The Ethernet network may be experiencing problems. Check with someone near you to determine if they have network access.
· Undock and redock the tablet.
· Replace the Ethernet cable.
If you require further assistance please contact your Motion Service Provider