Software : Acronis : Troubleshooting Acronis Software

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Software : Acronis : Troubleshooting Acronis Software


Date:

June 18, 2007

Topic:

Software

Title:

Acronis: Troubleshooting Acronis Software

Product:

Motion Comptuing Tablet PC

OS Version:

Windows XP & Windows Vista

 

Issue/Question

Information and answers to common questions on the Acronis True Image software shipped with some Motion Tablet PCs.

 

Resolution/Answer

Recovering Acronis True Image Motion Computing Edition

 

If Acronis True Image Motion Computing Edition ceases running or produces errors, its files might be corrupted. To fix it, you will have to recover the program. To do this, run Acronis True Image Motion Computing Edition installer again. It will detect Acronis True Image Motion Computing Edition on your server and will ask you if you want to recover (update) or remove it.

 

Click Recover and click Proceed.

 

Frequently asked questions

 

What storage devices does Acronis True Image Motion Computing Edition support for keeping backups?

 

Backups can be created on both hard disks, and other storage devices supported by Windows 2000, XP, Vista.

 

What is the purpose of specifying image file size?

 

The server hard disk is the fastest and most effective storage device. It can write a disk (partition) image considerably faster than any other device, such as a CD-R/RW or DVD+R/RW. Having specified image volume size (for example, 600–650Mb for CD-R/RW), you can quickly create image files on your hard disk that you can burn to appropriate media afterwards. This allows you to do the entire task much more quickly.

 

What devices can a system partition be restored from, if Acronis True Image Motion Computing Edition is loaded from its bootable diskette of CD?

 

Acronis True Image Motion Computing Edition supports any connected hard disks as well as CD-R/RW, DVD+R/RW, DVD-RW and a wide variety of FireWire (IEEE-1394) and USB (1.0, 1.1, 2.0) devices.

 

Can Easy CD Creator 4.x–5.0 impede Acronis True Image Motion Computing Edition?

 

Easy CD Creator 4.x and 5.0 automatically installs an old version of Take Two® backup utility that is no longer supported by its manufacturer, Roxio. If Acronis True Image Motion Computing Edition detects this utility, it shows you the following message in the beginning of image creation:

 

"Can’t create the image of the logical disk, as it’s already used by a running application. Please close all other applications and try again."

 

We recommend that you update your Easy CD Creator to Version 5.1 or newer and/or completely remove Take Two®. For more information, visit:

 

http://www.roxio.com/en/support/roxio_support/taketwo.html

 

I created an image on CD-R/RW disks, but when I try to browse it, Acronis True Image Motion Computing Edition tells me it can’t connect this image as a virtual disk.

 

The current version of Acronis True Image Motion Computing Edition can connect images only if their files are located in the same place. If your image is located on several CD-R/RW or hard disks, you will have to copy all its files to a single folder on your hard disk.

 

I received the "Can’t create image of disk D:, because it’s already used by applications or contains bad sectors" error message, where D: stands for my logical disk, when I tried to create an image under Windows.

 

Your logical disk might contain bad sectors. We recommend you to run a complete disk surface test. Type “chkdsk /R D:” in the command line and reboot if needed.

 

 

 

If you require further assistance please contact your Motion Service Provider

 



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Details
Last Modified:Wednesday, June 19, 2013 1:26 PM

Last Modified By: hmallios

Type: INFO

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